Our Community

Full 2002-2003 Annual Report

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Full 1999-2000 Annual Report

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OUR COMMITMENT TO YOU

HEALTH SERVICES ACT 1997

South Western Sydney Area Health Service is constituted under the Health Services Act 1997. The principle reason for the existence of health services is to facilitate the conduct of public hospitals and other health institutions and the provision of health services for residents of the areas of the State in respect of which the services are constituted. The area health service system was first established under the Area Health Services Act 1986. The primary purpose is to: -

(a) Provide relief to sick and injured persons through the provision of care and treatment; and (b) Promote, protect and maintain the health of the community

OUR PURPOSE

The NSW Health Department has determined that "Better Health, Good Health Care" will be the major purpose of the NSW Health system. We have adopted "Better Health, Good Health Care & as the purpose of the Area.

Our Challenges

Key challenge 1:
Working with our community and staff to develop a shared sense of responsibility and direction.

Key Challenge 2:
Working in partnership with other agencies to improve health.

Key Challenge 3:
Ensuring that people in South Western Sydney access health services according to need.

Key Challenge 4:
Making the best use of, and fairly allocating, existing and new resources.

Key Challenge 5:
Developing effective and efficient health services which focus on improved health outcomes.

Key Challenge 6:
Attracting, developing and retaining the best staff.

Key Challenge 7:
Becoming a learning and teaching organisation.

Guarantee of Service

We guarantee that the range and quality of services available to you will be the same irrespective of whether you choose to be treated as a Medicare or private patient.

As a private patient you may choose your doctor from those on the staff of the hospital, except in emergencies.

In cases of a clinical emergency, immediate attention is guaranteed in a public hospital.

Your needs will be responded to in a timely and courteous manner. At all times emergency cases will be given treatment priority.

Access to qualified interpreters is available if required.

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