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Identifying the needs of Community Mental Health Workers

 

Martin Evans
Clinical Nurse Consultant
Alcohol and Other Drug Service
September 1997

 

One of the major challenges to mental health staff is associated with the management of mentally ill clients in the community, who misuse alcohol and other drugs.

At least one third of all individuals with a mental illness are known to have problems with substance misuse (Regier et al. 1990).

The effects of drugs can cause numerous medical, behavioural and social problems for this client group. Considerable service organisational problems are also often associated with the management of clients, causing them to fall through gaps in the treatment system (McDermott, F. & Pyett, P. 1995). There is a dearth of literature on the needs of mental health staff in relation to the management of clients with a mental illness, who misuse drugs. This needs assessment was conducted to find out more about the relevant practices, drug and alcohol knowledge, beliefs and needs of community mental health staff.

Forty-seven multidisciplinary community mental health staff participated in the study. Data was collected by the use of a 35 point questionnaire, which identified prevalence of drug and alcohol problems; perceptions of participants' effectiveness and confidence; level of drug and alcohol knowledge; perceptions of the effectiveness of clinical interventions; frequency of client assessment and referral; and resources/training requirements.

Additional qualitative information was obtained by a 7 topic interview, which identified participants' role in relation to drugs and alcohol; problem areas and level of management difficulty; prevalence of problems by drug type; services referred to; and service needs.

1. Prevalence:
Participants reported that about one third of their clients had significant alcohol or other drug problems, predominantly with cannabis and alcohol.

2. Effectiveness:
Most participants perceived themselves to have a low level of effectiveness when dealing with drug and alcohol problems. Participants felt most effective in dealing with alcohol (64%) and least effective in the areas of illicit drugs (43%) and smoking (25%).

3. Confidence:
There was also a low perception of confidence, particularly in the areas of benzodiazapine (57%) and illicit drugs (52%), as well as in the use of skills-based strategies, such as motivational interviewing (52%) and relapse prevention (32%). Participants felt most confident in the area of alcohol (64%) and in the referral (78%) and assessment of clients (66%).

4. Knowledge:
There were a number of identified gaps in the participants' knowledge scores (mean = 64%) about alcohol, illicit drugs, benzodiazapine, smoking and general drug and alcohol issues.

5. Effectiveness of interventions
Participants believed that A.A. (100%) and residential rehabilitation (96%) were effective interventions compared to skills-based strategies such as controlled drinking (67%).

6. Frequency of drug assessment:
87% of participants routinely obtained information about clients' alcohol use but less so for other drugs such as tobacco (72%) and benzodiazapine (66%).

7. Frequency of referral
45% of participants indicated that they rarely or never referred clients to services for drug and alcohol advice.

8. Role:
All participants believed that they had a role in assessment and referral of drug and alcohol problems and most as having a role in education and providing information to clients.

9. Problem areas:
Many participants reported great difficulty in working with clients with problems of substance abuse. Common problem areas noted were in relation to lack of client insight and motivation to deal with their misuse of drugs; frequency of relapse to drug use; and lack of appropriate accommodation, detoxification and rehabilitation facilities. Training and resource requirements Nearly all participants thought that a specialist position or service to coordinate management of these dual problems would assist them in working more effectively with clients. Most participants also thought that clinical supervision and training sessions, particularly in relation to skills-based strategies, such as brief intervention, motivational interviewing and relapse prevention would be helpful.

10. Significant relationships:
Participants, who felt that they were effective in helping clients achieve change in their use of drugs, were significantly more likely to feel confident in working with these clients. Also, participants with longer employment in the mental health field, felt significantly more confident and more knowledgeable about drug and alcohol issues than participants, who had been employed for shorter periods. These participants also routinely assessed clients and referred them for specialist advice more often and utilized more specialised interventions. This has training and liaison implications for newer staff.

RECOMMENDATIONS

The study and review of relevant literature identified a number of needs in the management of mental illness and substance abuse. Accordingly, a number of recommendations were made, which included the following:

  • The development of relevant services, which address the need for data collection, appropriate policies, clinical guidelines, case management, client advocacy and community liaison links;
  • An integrated approach to service provision by the Mental Health and Alcohol and Other Drug Services in relation to cross referral, cross training initiatives and conjoint assessments as well as increased access to and liaison between services;
  • Effective treatment approaches and principles in relation to harm minimisation, utilisation of treatment matching and appropriate drug and alcohol interventions;
  • Specialist education and training, particularly in relation to assessment and effective skills-based strategies;
  • The establishment of a specialist pilot position to plan, develop and evaluate appropriate client services and provide consultancy and training to relevant staff.

REFERENCES

McDermott,F.& Pyett, P. (1995). Not welcome anywhere -- people who have both a serious psychiatric disorder and problematic drug or alcohol use. Victorian Community Managed Mental Health Services: Melbourne

Regier, D., Farmer, M., Rae, D. Goodwin, F., Judd, L., Keith, S. & Locke, B. (1990). Co-morbidity of mental disorders with alcohol and other drug abuse

Results from the E.C.A. Study. Journal of the American Medical Association, 264, 2511-2518.

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Last modified: Thursday, 3 February 2005