|
Community and Allied Health
This Division works within the Bankstown Health Service to develop
it’s capacity to be responsive to the needs of the community. The Division offers
services to the people of the Bankstown LGA through 11 Community
Health and 7 Allied Health Teams.
Community Health Teams include:
Allied Health Teams include:
Community Health Services
The main site and referral point for community health services is Bankstown
Community Health Centre
| Address: |
36-38 Raymond Street,
Bankstown NSW 2200
(Some services are available from other locations as indicated in the service descriptions below)
|
| Phone: |
9780 2777 |
| Fax: |
9780 2888 |
| Hours: |
Monday to Friday 8.30 am - 5.00 pm unless specified otherwise. |
| Interpreters: |
Can be arranged for a wide variety of community languages. |
Top of
Page
Child, Adult and Family Team
The Child, Adult and Family Team provides a range of assessment, therapy
and support services for children aged 0 – 12 and their families who live in the
Bankstown local government area. Please feel free to discuss any concerns you may have
regarding your children with our intake worker on 9780-2777.
Family Counselling
For children and their families who may be experiencing emotional, behavioural and family
problems. Individual, family and group therapy are offered.
Parents often seek advice and help for their children because of fears,
unhappiness, disobedience, aggression, or reaction to parent's separation. Counselling can
also assist parents in managing toddlers and young children who may need help with
behaviour, sleeping, toilet training and so on.
Adult Counselling
For adults who may be experiencing distress, emotional problems or difficulty coping with
life issues.
Parenting Skills Courses
Positive Parenting (Triple P) Program is run regularly to assist parents
in the management of their child/children’s behavioural problems.
Family Care
For parents of infants and young children who may seek help with unsettled babies, sleep
problems, breast and bottle feeding, weaning, nutrition and so on. This service also aims
to help parents who may be feeling stressed or anxious following the birth of a child.
Speech Pathology
For children experiencing communication problems, such as slow speech development,
difficulties understanding others, poor expression of ideas or problems saying sounds.
Occupational Therapy
For children experiencing difficulties in performing daily activities such as play, self
care and motor coordination tasks, including handwriting.
Physiotherapy
For children experiencing suspected movement difficulties such as babies who are floppy or
stiff, babies and children who appear to be awkward or are slow to achieve milestones such
as crawling or walking.
Child Development
For young children who are slow in their development, and for children and adolescents
aged 0-18 years who have physical disabilities.
Top of
Page
Community Nutrition Team
The Community Nutrition Team conducts health promotion projects which aim
to improve the nutrition of people in Bankstown and help reduce diet related disease.
Who Do the Projects Target?
the whole community - all shapes, sizes and ethnic backgrounds
schools
child care centres
work sites
community organisations
Additional Nutrition Services Available
N-I-K News is a quarterly newsletter updating the community on the most
recent nutrition information, new products and healthy recipes.
Eating for A Healthy Heart is a fun morning learning about cholesterol,
fat, fibre, reading food labels, shopping tips and modifying recipes. To book phone 9722 8491.
Dietitians hold Outpatients Clinics for dietary assessment and education
at Bankstown Hospital. You will need a referral from your local doctor. To book phone 9722 7200.
Top of
Page
The Corner Youth Health Service
| Address: |
101 Restwell St, Bankstown |
| Phone: |
9796 8633 or 9709 6044 (for referral enquiries) |
| Fax: |
9707 2344 |
Counselling Services
We provide counselling for young people aged 12-18 years and their
families and carers on a range of issues, eg depression, anxiety, suicidal concerns,
relationship issues, eating disorders, alcohol and drug issues, sexual health issues etc.
We offer both individual and family therapy.
Health Promotion and Health Education Services
We provide health promotion and education services for young people,
families and carers, education professionals and other community based service providers
on a range of health issues relevant to the well-being of young people.
Community Development and Access Services
We collaborate with other government and community based services to
promote the development of community resources relevant for young people.
We advocate for and assist young people and their families / carers in
accessing health related services.
A Vietnamese Ethnic Health Worker is also available to assist with
referrals, advocacy and programs.
Top of
Page
Dental Services
Child Dental Services
| Address: |
Bankstown North Public School
Cnr. Hume Highway and Beresford Avenue,
Bankstown |
| Phone: |
1300 559 393 |
| Hours: |
Monday to Friday 8.00am - 4.30pm |
|
|
This service is available for all school age children from kindergarten
to 15 years of age.
|
|
|
Children between the ages of 15 – 18 years need to be in school or
a dependent of a current health care card holder to be eligible for services.
|
|
|
We offer prioritised treatment according to need.
|
|
|
To access the service contact the clinic between the hours of 8.30am and
3.30pm
|
Adult Dental Service
Adult Services are available at the Yagoona Dental Clinic only.
| Address: |
425 Hume Highway, Yagoona |
| Phone: |
1300 559 393 |
| Hours: |
Monday to Friday 8.00am – 4.30pm |
|
|
We offer priority based dental health treatment
|
|
|
To be eligible clients must have residential eligibility and hold a
current Health Care Card or Pensioner Concession Card or Commonwealth Senior Health Card
and be over 18 years of age.
|
|
|
To access the service contact the clinic on the above phone number
between the hours of 8.30am – 3.30 pm.
|
|
|
Dentures for pensioners scheme available only to Pension Card holders
and/or Health care Card holders.
|
Top of
Page
Drug and Alcohol Service
|
|
Counselling and referral for individuals with problems in respect to
alcohol, legal and prescription drugs and tobacco
|
|
|
Advice and referral for home detoxification, methadone, in-patient
detoxification and rehabilitation programs
|
|
|
Counselling and referral for gambling problems
|
|
|
Counselling and referral for individuals with dual diagnosis problems
(ie people who have both a drug and alcohol problem and a psychiatric disorder)
|
|
|
Counselling for partners or family of affected individuals
|
|
|
Education on drug and alcohol issues to community groups on request
|
|
|
Methadone treatment services commencing late 2001
|
|
|
Needle and syringe exchange service - provides clean using equipment and
condoms as part of a HIV/AIDS and Hepatitis B & C prevention strategy
|
| Hours: |
Mon - Fri 8.30am - 5.00pm
Phone 9709 6044 |
| Evenings: |
Tues - Fri 6.00 pm - 11.00 pm
Phone (0419) 466 870 |
Top of
Page
Ethnic Health Services
Ethnic Health Workers assist people of non-English speaking backgrounds
make full use of health services. They also provide specific services which are
appropriate to their clients' culture and language. These services include:
|
|
information and referral to other services
|
|
|
promoting better health
|
|
|
establishing groups for health education and support
|
|
|
providing consultancy services to other health services
|
Four Ethnic Health Workers are available at Bankstown Community Health
Service covering the following languages:
| Arabic |
9780-2808 |
| Macedonian |
9780-2810 |
| Polish |
9780-2809 |
| Vietnamese/Chinese |
9780-2807 |
There are also ethnic health staff in the Mental Health, Youth Health and
Child, Adult and Family Teams.
Top of
Page
Health Promotion
Health Promotion organises a variety of projects and campaigns to help
people keep themselves healthy. It works jointly with the Health Service, Bankstown City
Council and other government and community organisations. Current health promotion
projects include:
| organising the annual Heart Week Walk
|
| improving access to healthy foods for children
|
| preventing breast and cervical cancer
|
| increasing social support networks for women in Villawood
|
| preventing falls in older people
|
| diabetes education programs in Arabic, Italian and Macedonian
|
| supporting Aboriginal networks
|
| improving quality of life for patients after heart attack
|
| reducing smoking in the Arabic-speaking community
|
| using arts programs to work on young people’s issues
|
| working with Bankstown City Council to create a healthy environment
|
Bankstown Health Service employs a Health Promotion Manager and physical
activity project worker. There are also health promotion workers in the Nutrition,
Women’s Health, Youth Health and Aged Care teams.
Top of
Page
Primary Health Nursing Service including Palliative Care
| Phone: |
9205 4244 |
| Fax: |
9205 4210 |
| Hours: |
Weekdays 8.30am - 5.00pm with a limited after hours and weekend service for home
nursing clients whose treatment cannot be interrupted. |
Nurses operate from community-based clinics, either in Primary schools or
in Early Childhood Clinics. They provide:
Home Nursing
This may include dressings and injections. Nurses also provide palliative care,
assessment, advice and support.
Ambulatory Care
There is an extended hours service for people requiring acute treatment in the home. This
is done in liaison with hospitals.
Health Promoting Schools
Screening of children referred by teachers or parents.
Vision and hearing screening
Screening of 3 – 5 year olds can be arranged by making an appointment at an Early
Childhood Clinic or sometimes through pre-schools.
Health Education and Health Promotion
This may be to individuals or groups.
Early Childhood services
Clinics are available at several locations across the Bankstown local government area.
They provide screening, developmental checks and parenting groups as well as an advisory
service for babies, toddlers and preschoolers. Clinics operate by appointment. A drop-in
breastfeeding clinic is run on Mon, Tues, Thurs and Friday at one of the clinics. Please
ring the clinic or 9205-4244 to check operating times.
Early Childhood Centre
| Bankstown, Womens Health Centre, North Terrace |
9708 6378 |
| Chester Hill, Chester Hill Road opposite library |
9644 8113 |
| Georges Hall, Neighbourhood Centre, Beale Street |
9727 9888 |
| Greenacre, Community Place off Banksia Rd |
9759 9178 |
| Padstow, Cahors Road, (next to library) |
9772 2312 |
| Panania, Corner Pfeffer & Anderson Sts |
9772 1621 |
| Villawood East Public School, Lowana Street |
9726 8001 |
| Yagoona, Cooper Road, in park |
9796 1982 |
Palliative Care
Palliative care is about providing both physical and emotional support and care to people
living with a life threatening illness, and also to their families. This service is
offered in liaison with General Practitioners.
| Phone: |
9205 4244 |
| Hours: |
8.30am – 5pm Monday to Friday with nursing cover on weekends and
public holidays. |
Services offered are:
| Specialist nursing advice and support
|
| Counselling and carer support
|
| Consultancy to other health workers
|
| Information, education and training
|
| Bereavement services
|
| Home visits
|
| Hospital and nursing home consultancy visits
|
| Liaison with other appropriate services
|
Top of
Page
Sexual Assault Service
| Phone: |
9793 7144 |
| Hours: |
Monday to Friday, 8.30am - 5.00pm |
| After hours: |
Liverpool Hospital Phone: 9828 3000 |
Bankstown Sexual Assault Service offers free and confidential help to
adult men and women, children and young people, non offending family members and friends
to help deal with the impact of recent or past sexual assault.
Services provided:
| Counselling
|
| Educational and therapeutic groups
|
| Medical Assistance
|
| Legal Support
|
| Community Education & Training
|
| Professional Consultation
|
We do not see anyone who has been accused of sexually assaulting another
person.
Top of
Page
Stuttering Unit
Specialist speech pathology service for people who stutter. The Stuttering
Unit provides:
| Assessments and treatment for all age groups - preschool to adults.
|
| Information and education on stuttering to community groups, preschools,
schools and employers on request.
|
| Training and consultation to other health professionals
|
| Research into stuttering treatment
|
Phone 9780-2788 for information, advice or an
appointment. Visit our website http://www.swsahs.nsw.gov.au/stuttering
Top of
Page
Women's Health Services
| Phone: |
9205 4244 |
| Fax: |
9205 4210 |
Women’s Health looks at the connections between women’s role in
society, their special needs as women and the different things that can affect their
health throughout life. Important issues include women’s emotional and mental
wellbeing, preventing violence against women, sexual and reproductive health, and the
early detection of breast and cervical cancers. Women’s Health aims to improve health
for all women and has special projects directed towards older women, Aboriginal women,
women from non-English speaking backgrounds and socially isolated women.
| Education Sessions and groups on women's health issues eg.
contraception, menopause, assertiveness.
|
| Bilingual community education programs in women's health for women of
NESB in many different languages. Child care provided if needed.
|
| Support and resources for community development initiatives in women's
health.
|
| Well Women's Clinic
Bankstown Community Health Centre, 4th floor
Every second Thursday 1.00 pm - 7.00 pm
Phone: 9780 2777 for an appointment.
|
| Breast checks, pap smears, bladder control, menopause counselling,
pregnancy
tests, counselling and referral, sexual health and sexuality information.
|
Visit our website www.swsahs.nsw.gov.au/whealth/main.asp
Allied Health Services
Located at: Bankstown-Lidcombe Hospital
| Address: |
Level 2 (Ground Floor)
Allied Health Building
Eldridge Road,
Bankstown. 2200 |
| Phone: |
9722-7200 |
| Fax: |
9722-7125 |
| Hours: |
Monday to Friday 8.30 am - 5.00 pm unless specified otherwise. |
| Interpreters: |
Can be arranged for a wide variety of community languages. |
Most outpatient services require a doctor’s referral. If you are in
hospital you can ask medical or nursing staff to contact the appropriate Allied Health
professional.
Allied Health Teams include:
Nutrition and Dietetics Service
The Nutrition and Dietetics Service provides both an inpatient and an
outpatient service for adults and children. Please feel free to ring and discuss any
concerns or questions you have regarding nutrition.
Services Provided:
Inpatient Services
For patients admitted to the hospital requiring diet therapy or advice. The dietitians
look after the nutritional care of patients during their stay, provide information and if
needed follow up support in an outpatient clinic.
Outpatient Services
Regular outpatient clinics are run for clients requiring dietary advice. Clients are
individually assessed and educated. Follow up support is arranged in the clinics as
needed. The clinics are held in the Allied Health Building at the hospital. Children can
also be referred to these clinics. Dietitians are also involved in outpatient clinics and
group education as part of the Diabetes Centre and Oncology Unit. Bookings are taken
through the unit involved.
Eating For A Healthy Heart
A half-day programme is held at Bankstown Community Health Centre once every six weeks on
a Tuesday. Topics covered include cholesterol, fats, reading food levels, shopping tips,
modifying recipes, to book contact Cardiology Unit secretary on 9722-8491
Moving Forward With Your Weight
A new 6 session programme for people wishing to lose weight. Information is provided on
healthy eating, stress management and increasing activity levels.
Top of
Page
Occupational Therapy
Physical and medical problems may interfere with a person’s daily
tasks. For example, home management tasks, work, leisure and community activities.
Occupational Therapists at Bankstown-Lidcombe Hospital provide services
to:
| Inpatient Wards – Assessment, treatment, and
initial follow up, is available to all inpatients admitted to acute medical/surgical
wards, rehabilitation wards and a variety of clinics (orthopaedic, oncology).
|
| Outpatients – Home and community assessments,
splinting, and various health promotion groups are offered (arthritis education, carpal
tunnel).
|
A Specific Outpatient Rehabilitation Service is also available. (see
section on OPRT)
Occupational Therapists at Bankstown-Lidcombe Hospital are concerned with:
| Teaching or retraining clients methods in how to manage daily tasks,
such as dressing, bathing and cooking.
|
| Providing therapy to improve physical and cognitive functioning.
|
| Recommending ways to improve a person’s safety and independence in
their home and community environment by providing equipment and/or arranging
modifications. Home visit assessments are carried out if required.
|
| Providing ideas on how to save energy.
|
| Making custom splints for clients with various hand injuries and
arthritis.
|
Top of
Page
Orthoptic Service
| Location: |
Eye Clinic
Level 2
Bankstown-Lidcombe Hospital
Eldridge Rd, Bankstown |
| Phone: |
9722-8380 Appointments |
| Hours: |
8.30am – 5 pm
Last appointment 4.30pm |
Orthoptists provides assistance with eye problems including:
| Assessment of children’s vision and eye coordination.
|
| Investigation, diagnosis and non-surgical management of abnormalities of
eye movement and strabismus (squint).
|
| Programs to enable clients who are visually impaired or have field loss
to make optimal use of remaining vision.
|
| Investigations of diseases of the eye in conjunction with
Ophthalmologists (Eye Doctors).
|
The Orthoptics service is available for children and adults. We are
closely linked with other community and hospital based services, which allows us to
provide quality Orthoptic assessment, treatment and information.
Top of
Page
Outpatient Rehabilitation Team (OPRT)
The OPRT Service provides short-term intensive Physiotherapy and
Occupational Therapy Rehabilitation programs to adults who require a team rehabilitation
approach.
This Service provides assessment, treatment, education, arranges equipment
and follows-up patients referred to the service. This may occur either within the hospital
or in the community as necessary. Home visits may be arranged to assess the person’s
safety in their home and arrange for modifications if necessary, or to set up a home
exercise program.
Referral Criteria
This rehabilitation service is provided to adult residents living in the Bankstown local
government area who meet the following criteria:
| Following discharge from the Rehabilitation or Acute wards at
Bankstown-Lidcombe Hospital (or from other Hospitals) after having such conditions as a
stroke, amputation or lower limb orthopaedic surgery who require rehabilitation
|
| Living in the community and require rehabilitation following an acute
episode eg stroke or experiencing a deterioration in function
|
| Generally excluded conditions include traumatic brain injury, stroke
occurring over 2 years ago and complete spinal injury
|
Top of
Page
Physiotherapy
Physiotherapy services are provided at a ward and at an outpatient level.
Physiotherapists on the wards can provide:
| Treatment for respiratory conditions eg asthma and pneumonia
|
| Assistance to help people to move and function as independently as
possible eg after a stroke, or following surgery such as a hip replacement.
|
| Education programs eg cardiac rehabilitation, diabetes education.
|
Physiotherapists in the outpatient service provide:
| Treatment for people with muscular, orthopaedic, respiratory and
neurological conditions.
|
| Plaster changes by appointment.
|
| A specific Outpatient Rehabilitation Service is also available.
|
Groups
Group programs are conducted for people with knee problems and chronic back pain. A
developing initiative is a group specifically for people with movement difficulties, for
example, following a stroke.
Top of
Page
Social Work
Social Work is provided for both inpatients and outpatients of the
hospital.
Inpatient Service
Social Work provides assistance with social, psychological and emotional issues that
patients and their families may have as a result of their illness and hospitalisation.
Particular issues may be around coping with the illness, separation from home and family,
bereavement and loss, drug and alcohol issues, financial worries and concerns regarding
discharge home, need for community supports for alternative care such as hostel and
nursing home.
Outpatient Service
Social Work has only a very limited general outpatient service which provides initial
assessment and referral on to other community based services. Other outpatient services
are attached to specific units and clients are usually seen as part of a clinic visit
rather than in the community (eg Oncology, Antenatal).
Groups
A monthly Alzheimers’ Carers Support Group is run by Social Work and is open to any
carer of a dementia sufferer in the Bankstown Area. Social Work is also involved in other
Group programs run by specific units including:
Antenatal Young Parent’s Group
Cardiac Rehabilitation Education Group
Oncology Education and Support Group
Top of
Page
Speech Pathology Services
Speech Pathology services are provided to both adult and paediatric
inpatients as well as a limited outpatient adult service.
A speech pathologist on the Aged Care Assessment Team also provides adult
outpatient and domiciliary services.
Speech pathologists are involved in the assessment and management of:
| Communication difficulties resulting from a stroke, dementia,
progressive neurological disorders and cognitive deficits eg slurred speech, using
inappropriate words, inability to form sentences.
|
| Voice disorders and laryngectomy.
|
| Swallowing disorders eg choking and recurrent chest infections from
aspiration.
|
| Paediatric feeding difficulties
|
| Communication and swallowing disorders in patients with a tracheostomy.
|
Speech pathologists provide patient and family education as well as
community, staff and student consultation, education and health promotion.
Top of
Page
|
