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Corporate Services
The Corporate services Division through a number of Multi Skilled
disciplinary teams deliver a range of high quality services and strives provide a
supporting and caring environment to our patients and staff of the Bankstown &
Community services.
To contact us: |
Phone: |
9722 8575 |
Fax: |
9722 8570 |
Please click on the link provided to access more useful information
about a specific department or service within Corporate Service.
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Clinical Information Services
The Clinical Information Service comprises of several units, which
collectively contribute to the provision of clinical information to both
internal and external customers.
The service operates 24 hours per day, 7 days per week, facilitating the timely
availability of medical records for patient care and access to medical records
for review outside of office hours.
The key functions of the Clinical Information Service are as follows:
Casemix & Statistics Unit
- Abstraction of clinical information from patient episodes of care and translating
this data into clinical codes using a classification system for casemix purposes.
- Provision of casemix data to health care professionals.
- Extraction, collation and analysis of hospital statistics.
- Training of staff in the use of the hospital patient administration system and
monitoring of transaction errors.
Forms Coordination
- Design, modification and production of forms to facilitate the collection of
health information and improve communication between health professionals.
- Medico-legal and Clinical Typing Unit
- Processing of medicolegal requests in line with legislation.
- Respond to requests from health care professionals for patient information.
- Ensure the privacy and confidentiality of patient information is maintained
organisation wide.
- Transcription of outpatient letters for the purposes of GP and specialists’
communication.
Records Control & Processing
- Timely retrieval for the purposes of patient care, research, data collection and
quality improvement activities.
- Processing of medical records post patient discharge.
To Contact us:
Phone: 9722 8305
Fax: 9722 8308 |
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Food Services
Our Role
- To provide nutritious and attractive meals to all staff and patients within the constraints
of the hospital budget.
- To promote the optimum “Healthy Lifestyle” menu philosophy to all customers by
way of the selective menu offered and accompanied, where possible, by an explanation of
the foods used on the menu together with nutritional advice.
To Contact us:
Phone: 9722 7353
Fax: 9722 7362 |
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General Services
Providing an acceptable standard of Cleaning, Linen and Waste
Management Services.
General Services provides:
- Cleaning Services
- Linen Services
- Waste Management
General Services is committed:
- To provide a clean environment to enable patients, visitors
and staff to be safe and comfortable during their time at the Hospital and Community
facilities.
- To ensure that linen supplies are in a cost effective manner, and by regular liaison with
unit users a high standard of efficiency is achieved and maintained.
- To provide and environment free from pests and vermin.
To contact us:
Phone: 9722 7346
Fax: 9722 8570 |
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Information Technology
Provision of Information Technology Support for all information
technology products.
The Information Technology Department plays a unique role in providing a service for
Bankstown Health Service in the provision of Information Technology Support for all IT
products such as PCs, Vax Equipment, telephones and paging system and mobile phones.
The primary function of the Information Technology Department is to ensure that all
relevant staff are fully aware of how to use the various systems made available by the
Health Service by providing quality training, and timely support when needed.
IT Department is involved with all aspects of information technology from project/system
design and development through to implementation, maintenance and evaluation. This service
is available to all staff of the Bankstown Health Service.
The Goals of the Information Technology Department are to ensure the best possible quality
of training and support is provided to staff by:
- Providing access and eligibility to services on the basis of priority.
- Continually evaluating services, and where appropriate developing new ones.
- Encouraging staff to be involved in professional development to ensure knowledge and
skills remain current.
Departmental Objectives
The objectives of the Information Technology Department are to:
- Ensure that the best possible quality of service is provided to all appropriate staff.
- Encourage staff education, so they can more understand information technology and can
participate in developing information technology within the Bankstown Health Service.
- Assist in evaluating services provided and where appropriate revise or assist in developing new services.
- Maintain close interdepartmental communication so that the most effective and efficient
services and facilities are provided.
- Promote awareness of the role of Information Technology Department in the health-care
environment both within the hospital and the community in order that efficient and effective health
care be given.
- Provide a program of staff development in the form of continuing education which will
encourage the professional development of staff and ensure a high standard of service is provided.
- Ensure the department functions as efficiently as possible within the available resources.
If you require assistance or support with any Information
Technology equipment please call the ISD Helpdesk on 9828 5888.
To Contact us:
Phone: 9722 8054
Fax: 9722 8570 |
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Physical Resources
Providing an acceptable standard of Maintenance, Repairs, Inspections and
Alterations.
The Physical Resource Service provides the following services:
- Electrical
- Refrigeration
- Carpentry
- Gardening
- Hydraulics
- Mechanical Fitting
- Painting
- Purchasing
These services may be provided with the use of in-house staff or via contracted works.
Installation & Repairs
To carry out all works in accordance with Australian Standards Guidelines, OH&S Act
& Regulations and Supply Authority Regulations etc.
Breakdown Service:
To provide an efficient breakdown service with 24 hour, 7 day per week coverage.
Plant Maintenance:
To establish planned maintenance procedures and checks to ensure Hospitals compliance with
Australian Standards, OH&S Regulations etc.
Physical Resource Service believe that patients, visitors and staff be treated with
respect and without discrimination and to support the clinical performance of the Hospital
by providing an acceptable standard of Maintenance, Repairs, Inspections and Alterations. To
provide the highest quality service to all customers of Bankstown Health Service.
To Contact us:
Phone: 9722 7389
Fax: 9722 7393 |
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Security and Fire Safety
A safer working environment for staff, patients and visitors.
Our Role
The role of the Security & Fire Safety Department is a supportive role aimed towards a
safer working environment for staff, patients and visitors.
Security Management Objectives
- The protection of life i.e. Patients, Staff and Visitors from harm and reasonable fear of harm.
- The protection of Hospital Staff, Patients and Visitors property from theft, misuse and vandalism.
- The maintenance of an acceptable level of order, control and safety within the Hospital
and surrounding grounds.
Fire Management Objectives
The objectives for Fire Safety Management is to protect life and property from fire by:
- Minimising the chance of fire.
- Ensuring early warning of fire and the safe removal of staff, patients and visitors from
the effects of fire.
- Restricting the spread of fire and
- Quickly and safely extinguishing fire.
To Contact us:
Phone: 9722 7692
Fax: 9722 8316 |
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Supply
Receiving, storing and distributing goods to the Services Customers.
Our Role
To receive and distribute goods to all Service customers of Bankstown
Health Service. To liaise with internal customers and Area Purchasing
& Logistics to develop best practices in inventory management and
systems.
Objectives
To provide an efficient service in accordance with Department of Health guidelines, Area
policies and procedures and Bankstown Health Policy in the provision of supplies to its
customers.
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To Contact us:
Phone: 9722 7405
Fax: 9722 7408
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Switchboard
The Switchboard Department is committed to providing a customer focused service. We
are responsible for receiving general enquiries from the public and quickly assist them in
getting the information they are after. We also deal with enquiries from internal areas
throughout the Health Service from staff who request assistance. The staff in the
Switchboard are responsible for alerting all Emergency Teams once the emergency has been
activated and ensuring all correct procedures have been followed and appropriate people
aware of the situations.
The Operators are constantly updating telephone information so that they can give
accurate information when required.
We operate a 24 hour, 7 day a week service.
To Contact us:
Phone: 9722 8000
Fax: 9722 8570 |
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Transport
Providing safe, efficient, and cost effective transportation of
patients and goods
The services provided by the Transport Services include:
- Transport Management
- Patient Transport
- Courier External
- Accommodation
- Internal Courier/Mail Delivery Service
- General Transport
The objective of the Transport Service is to provide safe, efficient, and cost
effective transportation of patients and goods for the Bankstown Health Service.
To Contact Us:
Phone: 9722 8312
Fax: 9722 8316 |
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